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BPESA is a not-for-profit company that serves as the industry body and trade association for Global Business Services in South Africa serving the ...
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What is the role of Bpesa?
BPESA operates both as a specialist investment promotion agency for business process outsourcing (including contact centres) and as a national trade association and networking body for the industry. The mandate of BPESA is to create jobs.
Why South Africa BPO?
A Growing Oasis For Business Process Outsourcing
In addition, South African BPO players provide higher-quality services owing to strength across five key areas: availability of skills, infrastructure, risk profile, business environment, and industry size.
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